William Scherkenbach files

This collection of files has been provided by William Scherkenbach to help educate those interested in learning about better ways to manage.

• Personal Breakthrough Performance
• Total Change Management
• Deming Redux
• Change Management Model
• Strategic Planning That Works
• Breakthrough Inquiry
• High Impact Questions For Quality Improvement
• Deming's Plan for Ford
• The Future of Quality (1999)
• A Plan for Operationalizing Quality at General Motors (1991)
• Made in Australia

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